About 3 minutes, just follow along
Tap a category, pick the items you need and tap "Add to list". Not sure how many pieces? No problem: we count them when we receive your clothes and charge by the actual number.
On the checkout page, enter your pickup/delivery address and mobile number. Your mobile number matters: we use it to send you updates on your order.
Pickup & Delivery: we schedule a time to pick up from your place and deliver it back when it's done.
In-store drop-off: bring your clothes to the shop and collect them when they're ready.
Every garment gets its own tag and is tracked throughout. When it's done we notify you on LINE, then schedule delivery or you collect it at the shop.
No. You can pay in cash or LINE Pay at pickup, or top up account credit and pay with it. Top-ups also earn points.
We inspect and photograph each item at pickup. If there's a difficult stain or a fabric risk, we explain it to you first and never proceed without your OK.
We'll notify you when it's ready, and remind you if it's been waiting a while. Items left uncollected for a long time may incur a storage fee, so please arrange pickup soon after you're notified.
Yes. Add a note to your order or tell us at pickup (e.g. no tumble dry, wash separately, worried about shrinkage) and we'll mark it on that garment.
Log in and go to "My Orders" to see the status of each item, or type "訂單" (orders) in our LINE chat.
Pick the items you want cleaned and add them to your list. Not sure? Send us a photo on LINE first.
Choose items on the Price List →
EN Laundry
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