Pickup & Delivery Across Taiwan · Door-to-Door in Taoyuan & Linkou

Laundry Pickup & Delivery
Service Area & Delivery Fees

Add us on LINE to book a time; we count items with you at your door, quote after checking the garment condition, and only clean once you agree

💬 Add us on LINE to book a pickup Or call us at 03-311-1594
Where does EN Laundry offer pickup & delivery, and how do I book? All of Taoyuan (including Zhongli, Luzhu and the Nankan area) and Linkou District, New Taipei City get door-to-door pickup & delivery by our staff; other areas use shipping. Add us on LINE to book a time; we count items with you at your door, quote after checking the garment condition, and only clean once you agree. Delivery fees and free-delivery thresholds vary by area and are listed in the table below. Usually about 5–7 business days, about 10–14 business days with shipping.

Service Area & Delivery Fees

AreaDelivery fee
Zhongli, Taoyuan & Luzhu Districts Free on NT$300+
Otherwise NT$80
Pingzhen, Longtan, Yangmei, Xinwu, Guanyin, Bade, Daxi, Guishan, Dayuan and Linkou Districts Free on NT$800+
Otherwise NT$80
Fuxing District Free on NT$2,000+
Otherwise NT$80

The free-delivery threshold is based on the cleaning total of a single order (before discounts, coupons, points and account credit). By pickup area: Taoyuan, Zhongli and Luzhu Districts, NT$300 or more; Linkou District and the rest of Taoyuan City (except Fuxing District), NT$800 or more; other areas, NT$2,000 or more. Below that, the fee is NT$80. Our staff pick up and deliver door to door across Taoyuan City and Linkou District, New Taipei City; other areas can ship via 7-Eleven store-to-store shipping. To estimate by area, use the Delivery Fee Calculator。

How Your First Order Works

  1. Add us on LINE to book a timeTell us what needs cleaning and where you live, and we'll set a pickup time. No need to count items or fill out forms first.
  2. Counted with you at your door, quoted after inspectionEach item gets a dedicated tag and is quoted after we check its condition; we only take it once you agree to the price.
  3. Handled separately by materialSorted into dry cleaning, washing and gentle wash, recorded on camera from pickup to dispatch.
  4. We notify you on LINE when it's done and schedule deliveryYou can also pick up at the shop yourself, and check progress on LINE anytime.

FAQ

Where do you offer pickup & delivery?

We serve all of Taiwan: our own staff pick up and deliver door to door across Taoyuan City and Linkou District, New Taipei City, and other areas are served by shipping. Areas with listed door-to-door delivery fees: Pingzhen, Longtan, Yangmei, Xinwu, Guanyin, Bade, Daxi, Guishan, Dayuan, Fuxing, Zhongli, Taoyuan and Luzhu Districts of Taoyuan City, and Linkou District, New Taipei City. Other areas can ship via 7-Eleven store-to-store shipping. Not sure whether we can reach your address? Message us on LINE with your address and we'll confirm.

How is the pickup & delivery fee calculated?

It depends on the area and the order total. Zhongli, Taoyuan and Luzhu Districts: free on orders of NT$300 or more, otherwise NT$80. Pingzhen, Longtan, Yangmei, Xinwu, Guanyin, Bade, Daxi, Guishan, Dayuan and Linkou Districts: free on orders of NT$800 or more, otherwise NT$80. Fuxing District: free on orders of NT$2,000 or more, otherwise NT$80. You can also use the Delivery Fee Calculator to check by area.

How soon can you pick up?

Our shop is on Nanchang Rd., Luzhu District, Taoyuan City, right in the Nankan area. Most addresses in Luzhu and Nankan can get same-day pickup; for Linkou and other areas, add us on LINE with your address and we'll confirm available time slots with you.

Can Bag Wash be shipped?

No. Bag Wash is only available in Taoyuan, Luzhu and Zhongli Districts of Taoyuan City, with door-to-door pickup & delivery by our staff, in about 1–2 days; for other areas (including Linkou), please use per-item cleaning. For details, see Bag Wash。

Can You Pick Up My Items If I'm Not Home?

Yes. Leave the items at your door or with your building's front desk, send us a photo on LINE showing where they are, and we'll pick them up when we arrive. Delivery works the same way: we can arrange a time that suits you, or leave them at the front desk and let you know.

Do you quote only after taking items away? Will the price change?

We count items with you at your door, attach a dedicated tag to each one, and quote after checking the garment condition; we only take them once you agree to the price. If we find something that needs extra treatment along the way, we'll tell you the situation and cost on LINE first, and you decide whether to go ahead.

Can I drop items off at the shop myself?

Yes. Shop address: 1F, No. 30, Nanchang Rd., Luzhu Dist., Taoyuan City. Hours: Mon–Fri 09:00–21:00; Sat 13:00–21:00 (Closed Sundays).

Choose Items

Pick the items you want cleaned and add them to your list. Not sure? Send us a photo on LINE first.

Choose items on the Price List →

Send us your address and we'll reply with available time slots

💬 Book a pickup via LINE
Ready to order → Add to list on the Price List
First time sending items? See How to Order

EN Laundry
1F, No. 30, Nanchang Rd., Luzhu Dist., Taoyuan City
03-311-1594
Mon–Fri 09:00–21:00; Sat 13:00–21:00 (Closed Sundays)