Pet Carrier
Pet carrier and pet backpack cleaning: hair removal, hand scrubbing of urine and vomit stains, enzyme odor breakdown and high-temperature steam.
Price:NT$250
Item description
A Fresh Start for Your Pet's Ride: Deep Cleaning for Pet Carriers
A pet carrier is your pet's second home on the go. Whether it's a trip to the vet, the park or a long journey, the gaps in the fabric collect a lot of pet hair and skin oils, and even odors from saliva and accidents when your pet gets nervous. Because carriers have complex structures, washing one at home often leaves it not fully clean or out of shape.
Why Your Pet Carrier Needs Professional Care
- Mixed materials: Many luxury pet carriers have leather trim and metal hardware. We have experience cleaning fine bags, so each material gets suitable cleaning and care.
- Thorough hair removal: We use professional tools to remove short hairs and fine debris from the lining, so hair doesn't tangle and let bacteria build up.
- Professional odor removal: For pet odors we use dedicated enzymes (such as laccase) and oxidizers (such as sodium percarbonate) that break odors down at the molecular level instead of just covering them up.
EN Laundry's Pet Carrier Cleaning Process
- Full material check: We check the carrier's support structure, zippers and materials, and apply preventive protection to the leather parts.
- Hand spot cleaning: Urine and vomit residue, common on the bottom of carriers, is scrubbed by hand with professional cleaning agents, taking care not to damage the fabric.
- Deep deodorizing and washing: A professional formula emulsifies and breaks down protein-based soil, greatly reducing built-up "pet smell".
- High-temperature steam: We steam the mesh and seams to help reduce dust mites and odors, leaving the inside fresher.
- Low-temperature shaping and drying: To keep the carrier from shrinking or losing its structure, we use low-temperature circulating warm air, making sure it dries fully while the body keeps its upright shape.
Home Cleaning vs. EN Laundry
| Item | Cleaning at home | EN Laundry pet carrier care |
|---|---|---|
| Structure | Can make the carrier sag or warp its support panels | Hand cleaned by our craftspeople to keep the original cut and shape |
| Metal and leather trim | Zippers may rust or leather parts may get moldy | Includes hardware care and leather conditioning |
| Odor removal | Saliva and sweat smells remain | Odors broken down at the molecular level, leaving the fibers fresh |
| Steam treatment | Removes only surface dirt | High-temperature steam treatment |
| Details | Hair and debris stay stuck in the seams | A full hair-removal process that reaches every corner |
Pricing
From NT$250 per item.
Add-on options:
- Pet odor sanitizing and deodorizing: +NT$200
- Sanitizing and deodorizing plus anti-mildew, antibacterial treatment: +NT$400
We check the item and confirm the quote before cleaning.
Payment: cash, bank transfer, LINE Pay or account credit.
Pickup & Delivery
Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City). The rest of Taiwan is served by shipping.
At pickup we check and photograph every item, and each item gets a garment tag so you can track it.
Before You Send It
- If your carrier has leather panels or is a luxury model, please choose the Luxury Pet Carrier item instead.
How to Book
Book via LINE (you can send photos first for a quote), or add this item to My List and check out on the website.
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Read Before Ordering: Care Notes & TermsTap to expand
Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:
1. Please check before sending items (basis of our disclaimer)
Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.
Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.
Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.
2. Cleaning and stain removal results (reasonable expectations)
About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.
Special materials:
- Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
- Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.
3. Storage of uncollected items
Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.
Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).
Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.
4. Checking items at pickup and handling disputes
Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.
Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.
5. Compensation for loss or damage
We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":
- Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
- Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).
Notes on Special Services
1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).
2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.
