Luxury Long Coat / Trench Coat
Designer coats such as Max Mara cashmere or Burberry trench coats: hand pre-spotting, low-load cleaning, controlled drying and hand-finished pressing.
Price:NT$500
Item description
Luxury Coat Care: Why Your Favorite Coat Needs Special Treatment
A designer coat (such as a Max Mara cashmere coat, a Burberry trench coat or a leather jacket) isn't just clothing. It brings together fine craftsmanship and rare materials. Ordinary washing often can't handle the special chemistry of these fabrics and may even cause irreversible damage to the fibers.
1. Specialist Detergents and Chemical Stability
Ordinary laundries usually use strong degreasers or a single-formula dry-cleaning solvent. For luxury fabrics, we use more refined formulas:
- pH balance control: for protein fibers (such as wool and cashmere), we use mildly acidic to neutral specialist detergents that protect the scales on the fiber surface and keep the fiber's natural oils and luster.
- Solvent choice: we use premium dry-cleaning solvents that are kinder to the environment and penetrate better (such as hydrocarbon or silicone-based solvents). They dissolve soil gently and are less harsh on buttons and panels made of other materials.
2. Precise Pre-Spotting
A standard process usually puts the garment straight into the machine. The core of luxury care is the hand treatment before the machine starts:
- Targeted treatment: we choose the right agent for each type of stain (oily, water-based or protein). For example, makeup or skin oil, common on the collar of a designer coat, is first emulsified locally.
- Fiber protection: hard rubbing is never allowed during treatment, to avoid fuzzing or color differences.
3. Customized Cleaning Program
Luxury coats should not be washed with ordinary clothes. We use:
- Low-load cleaning: small loads per drum reduce the mechanical impact inside the drum, protecting delicate linings and hand stitching.
- Temperature control: washing and drying temperatures are closely monitored to keep the fibers from shrinking or degrading with heat.
4. Expert Hand Pressing
The three-dimensional cut of a designer coat is where its value lies. Ordinary machine pressing flattens a garment and takes away its depth:
- Steam shaping: a professional mannequin steam finisher fills out the garment's silhouette from the inside.
- Hand finishing: precise pressing of the collar roll, shoulder lines and pocket edges brings back the designer's original cut.
Luxury Care vs. Ordinary Laundry
| Item | Ordinary laundry service | EN Laundry (luxury care) |
|---|---|---|
| Detergent | Industrial detergent focused on cleaning power | pH-balanced specialist detergent that cleans while protecting the fibers |
| Washing method | Large mixed loads with stronger mechanical action | Individual wash bags or low-load cleaning to reduce wear |
| Stain treatment | Mostly straight into the machine | Hand pre-treatment before washing, so stains don't set |
| Pressing | Quick flat pressing | 3D steam pressing that keeps the silhouette of the cut |
| Trim protection | No special care for buttons or leather trim | Buttons wrapped or removed for protection against scratches |
Pricing
NT$500 per coat. We check the item and confirm the quote before cleaning, and only clean after you agree.
Payment: cash, bank transfer, LINE Pay or account credit.
Pickup & Delivery
Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City). The rest of Taiwan is served by shipping.
At pickup every item is checked and photographed, and every item gets a garment tag so you can track it.
Store: 1F, No. 30, Nanchang Rd., Luzhu Dist., Taoyuan City. Phone 03-311-1594.
How to Book
Book via LINE: you can send photos first and ask for a quote. Or add this item to My List and check out on the website.
Others Also Ordered
-
-
Leather Garment
NT$1000 -
Sweater / Knitwear
NT$250
Read Before Ordering: Care Notes & TermsTap to expand
Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:
1. Please check before sending items (basis of our disclaimer)
Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.
Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.
Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.
2. Cleaning and stain removal results (reasonable expectations)
About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.
Special materials:
- Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
- Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.
3. Storage of uncollected items
Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.
Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).
Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.
4. Checking items at pickup and handling disputes
Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.
Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.
5. Compensation for loss or damage
We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":
- Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
- Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).
Notes on Special Services
1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).
2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.
