White Suit Stained in the Wash: Dye Transfer Removed

Background

Same old story: the customer had no idea how it ended up like this after washing. As always, next time this happens, we suggest first checking whether there was any leather, new clothing or jeans in the washer, and what detergent was used. Telling us this actually helps us assess the problem and work more efficiently.

The Customer Didn't Know What It Was Washed With

We've seen quite a few similar cases this year, all clothes picking up dye. This kind of dye transfer is fairly easy to remove, and since the customer hadn't treated it themselves or taken it to another cleaner, we could return it quickly.

Washed Together with Other Clothes

Why do we charge a treatment fee? Because sometimes treating this kind of stain only removes about 70% of it. On top of that, how long the dye has set and whether it has been treated before both make removal harder. It's hard-earned money!

FAQ

Q: Why do clothes get dye-stained in the wash?

A: Most of the time, dye from other garments comes off during washing and reattaches to the surface of the fibers. This is usually called "dye transfer" or "color bleeding." High water temperatures, long soaking, washing dark and light colors together, and garments with poor colorfastness all increase the risk.
Different fibers absorb loose dye to different degrees, so whether a stained garment can be restored depends on the material, the type of dye, how long it has been stained and how heavily. Don't use strong bleach on it directly, as that can cause fading or damage the fibers.
Note: bleach comes in chlorine-based and oxygen-based types. We suggest using chlorine bleach only for everyday disinfecting. If it isn't rinsed out properly, wearing clothes with the residue isn't great for your health.

Have a similar item? Send us photos on LINE and we'll take a look.