Sleeping Bag
Down and synthetic sleeping bag cleaning: low-temperature front-loader wash, extra rinse for down, staged low-heat drying. Usually 5–7 working days.
Price:NT$250
Item description
- Suitable for: down and synthetic sleeping bags
- Turnaround: usually about 5–7 working days; special stains or busy seasons may take longer. For rush orders, please check with us on LINE first.
- Special treatment: dried at low temperature in stages, breaking up clumps
First, Is It Down or Synthetic?
A sleeping bag keeps you warm through the loft of its fill. If it's washed badly, the fill clumps and thins out. The care advice from major sleeping bag makers is very consistent: use a front-loading washer (the agitator in a top-loader pulls on the fabric and shifts the down), a gentle low-temperature cycle, a dedicated detergent and an extra rinse for down, and finish with low-heat drying while breaking up any clumps. Synthetic sleeping bags hold up better to washing, but they can't take high heat either.
How We Clean It
- Check at pickup: We check the care label, materials, stain locations and any existing damage or loose stitching, and take photos. If there is a risk, we tell you first and only go ahead once you agree.
- Preparation: All zippers are closed, attached compression straps are removed, and the bag is turned inside out.
- Low-temperature wash in a front-loading machine: Down gets a dedicated detergent and thorough rinsing so no residue is left.
- Drying in stages: Dried at low temperature and taken out partway through to break up clumps. We only pack it once it's completely dry.
Before You Send It
Nylon shell fabric melts under high heat, so we use low temperatures throughout, and the job takes a little longer than regular garments. If the sleeping bag already has holes or is leaking down, please tell us first.
FAQ
Q: Can I wash my sleeping bag myself?
A: You can follow the maker's label, but home washers are often too small, and it's hard to get a down sleeping bag completely dry at home.
Q: What should I know about storage?
A: For long-term storage, don't keep it squeezed in a compression sack. Use a large breathable storage bag instead, so the down isn't constantly pressed flat.
Not Sure If It Can Be Cleaned?
Send us photos of the whole item, the care label and the areas that need attention, and we will take a look first.
Ask us on LINE with photos.
Pricing
From NT$250 per item.
We check the item and confirm the quote before cleaning.
Payment: cash, bank transfer, LINE Pay or account credit.
Turnaround
Usually about 5–7 working days. Items with special stains, or orders in busy seasons, may take longer. For rush orders, please check with us on LINE first. Because we use low temperatures throughout, sleeping bags take a little longer than regular garments.
Pickup & Delivery
Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City). The rest of Taiwan is served by shipping.
At pickup we check and photograph every item, and each item gets a garment tag so you can track it.
How to Book
Book via LINE (you can send photos first for a quote), or add this item to My List and check out on the website.
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Read Before Ordering: Care Notes & TermsTap to expand
Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:
1. Please check before sending items (basis of our disclaimer)
Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.
Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.
Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.
2. Cleaning and stain removal results (reasonable expectations)
About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.
Special materials:
- Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
- Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.
3. Storage of uncollected items
Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.
Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).
Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.
4. Checking items at pickup and handling disputes
Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.
Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.
5. Compensation for loss or damage
We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":
- Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
- Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).
Notes on Special Services
1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).
2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.