Deodorizing, Anti-Mildew & Antibacterial Treatment
Add-on treatment after cleaning for musty, sweat and smoke odors; the method depends on the fabric. Some odors may not come out completely.
Price:NT$300
Item description
- For: clothing and fabric items with musty, sweat, smoke or stale odors
- Type: add-on service, done together with cleaning
- Method: depends on the material; we explain it at pickup
First, Find Where the Smell Comes From
Most odors in clothes come from sweat, skin oils and bacteria left in the fibers, or from mildew that grew because the item was stored damp. Regular cleaning takes care of most of it, but some smells are still there after washing, and that is when an extra deodorizing treatment is needed. The exact method depends on the fabric, and we explain it to you at pickup.
How We Handle It
- Inspection at pickup. We check the care label, material, stain locations and any existing damage or loose seams, and take photos for the record. If there is a risk, we tell you first and only go ahead once you agree.
- Clean first. We wash out the dirt and sweat that cause the odor first; only then can the deodorizing treatment work.
- Deodorizing treatment. We choose a deodorizing method suited to the material.
- Check when dry. We check the smell again once the item is completely dry.
What We Can't Do
If mildew spots have stained into the fabric, they leave color marks that deodorizing can't remove. Odors caused by the fibers themselves breaking down may not come out completely. And if the item is stored somewhere damp again after treatment, the musty smell will come back.
Storing Clothes Without Mildew
- Make sure items are completely dry before putting them in the closet.
- Don't pack the closet too full; leave room for air to move.
- In humid seasons, use moisture absorbers and replace them regularly.
- Take out clothes that have been stored for a long time and air them when the seasons change.
FAQ
Q: Can I get deodorizing alone, without cleaning?
A: We don't recommend it. Most odors come from dirt and bacteria, so without cleaning first, deodorizing has limited effect.
Q: How do I keep mildew from coming back?
A: Store clothes only when they are completely dry; keep the closet ventilated and use a moisture absorber; don't keep worn, unwashed clothes together with clean ones.
Not Sure If It Can Be Cleaned?
Take photos of the whole item, the care label and the area that needs treatment and send them to us, and we will take a look first.
Ask via LINE with photos
Pricing
NT$300 as an add-on to a cleaning service. We check the item and confirm the quote before cleaning.
Payment: cash, bank transfer, LINE Pay or account credit.
Pickup & Delivery
Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City). The rest of Taiwan is served by shipping. You can also drop items off at our shop: 1F, No. 30, Nanchang Rd., Luzhu Dist., Taoyuan City (phone 03-311-1594).
At pickup every item is checked and photographed, and each one gets a garment tag so you can track it.
Before You Send It
- This is an add-on: choose it together with the cleaning service for your item. We don't recommend deodorizing without cleaning.
- Mildew stains already in the fabric, and odors from fibers that have broken down, may not come out completely.
How to Book
Book via LINE (you can send photos first for a quote), or add the item to My List and check out on the website.
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Read Before Ordering: Care Notes & TermsTap to expand
Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:
1. Please check before sending items (basis of our disclaimer)
Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.
Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.
Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.
2. Cleaning and stain removal results (reasonable expectations)
About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.
Special materials:
- Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
- Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.
3. Storage of uncollected items
Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.
Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).
Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.
4. Checking items at pickup and handling disputes
Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.
Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.
5. Compensation for loss or damage
We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":
- Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
- Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).
Notes on Special Services
1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).
2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.