Silk Comforter
Silk comforter care: inspection, gentle stain pre-treatment, low-temperature washing or mild-solvent dry cleaning, flat drying in the shade and steam reshaping.
Price:NT$800
Item description
Silk Comforter Cleaning and Care
We offer full inspection, cleaning and care for natural silk comforters (100% mulberry silk or silk-blend fill). The process includes:
- Initial inspection: we confirm the comforter's material, fill ratio, any damage and the extent of stains
- Spot pre-treatment: low-irritation enzyme or gentle stain treatment for sweat, oil, coffee and ink stains
- Professional low-temperature washing or mild-solvent dry cleaning, decided by the label and the comforter's condition
- Several gentle rinses to remove detergent residue
- Low-speed spin and flat drying in the shade to keep the fill lofty
- Finishing: low-temperature steam reshaping, natural deodorizing and thorough drying
- Professional folding and breathable storage packing (or seasonal storage service)
Our priorities are protecting the natural structure of the silk fibers and keeping the comforter lofty for a longer life. We keep heat and mechanical stress as low as possible, so your silk comforter comes back clean, soft and comfortable.
Notes
- Before sending, please tell us what the comforter's label says, and whether it has been mended, had fill added, or has any unusual odor. If there is obvious damage, please tell us first so it doesn't get worse.
- If the label says "dry clean only," we recommend professional mild-solvent dry cleaning to protect the silk fibers. Washable comforters are handled at low temperature with minimal agitation.
- Never use chlorine bleach or high-heat drying, and never wring it hard or leave it in the sun for long, as this hardens and discolors the fibers.
- We recommend avoiding long-term vacuum-compressed storage (it flattens the silk's loft). If you compress it for a short time, don't go beyond the recommended time.
- If the comforter has a real silk cover or special decoration (lace, embroidery), it may need to be taken apart or given an even gentler treatment.
- Deep yellowing or long-standing stains (such as sweat or cigarette stains) may need several treatments or may not be fully restored. This is a normal risk that we explain in advance.
Pricing
NT$800 per comforter. We check the item and confirm the quote before cleaning, and only clean after you agree.
Payment: cash, bank transfer, LINE Pay or account credit.
Pickup & Delivery
Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City). The rest of Taiwan is served by shipping.
At pickup every item is checked and photographed, and every item gets a garment tag so you can track it.
Store: 1F, No. 30, Nanchang Rd., Luzhu Dist., Taoyuan City. Phone 03-311-1594.
Before You Send It
- Tell us what the label says, and whether the comforter has been mended, had fill added, or has an unusual odor.
- Point out any obvious damage first, so it doesn't get worse.
- Mention a real silk cover or decorations such as lace or embroidery.
How to Book
Book via LINE: you can send photos first and ask for a quote. Or add this item to My List and check out on the website.
Read Before Ordering: Care Notes & TermsTap to expand
Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:
1. Please check before sending items (basis of our disclaimer)
Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.
Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.
Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.
2. Cleaning and stain removal results (reasonable expectations)
About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.
Special materials:
- Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
- Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.
3. Storage of uncollected items
Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.
Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).
Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.
4. Checking items at pickup and handling disputes
Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.
Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.
5. Compensation for loss or damage
We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":
- Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
- Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).
Notes on Special Services
1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).
2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.
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