Down Comforter
Down comforter cleaning: washed by the care label with down detergent, rinsed well, dried at low heat until fully dry, then fluffed. About 5–7 working days.
Price:NT$450
Item description
Down Comforter Cleaning: Washed, Fully Dried and Fluffy Again
After long use, sweat, skin oil and skin flakes soak into the cover fabric and the down, and the comforter becomes flat, heavy and smelly. A home washing machine can't fit it or dry it all the way through, and down that isn't fully dry clumps and gets moldy. Leave it to us: we clean it according to the care label and material, dry it at low heat until the center is completely dry, then fluff the down back up.
- Quote after inspection
- Wash method chosen by care label
- Thorough rinsing
- Low-heat drying all the way through
- Every item tagged
Price and Turnaround
Down comforter: NT$450 each. For designer-brand down comforters, please choose the designer down comforter item. We check the condition in person at pickup before quoting, and only clean after you agree. For heavy mildew, urine stains, or damage with down leaking out, we first explain how far it can be treated. We tell you the completion time when we quote; shipped orders take about 10–14 working days.
Why We Don't Recommend Washing Down Comforters at Home
Not cleaned through
A double down comforter is very heavy when wet. A home washer can't turn it properly, and detergent left in the down makes it clump even more.
Not dried through
The surface feels dry but the center is still wet, and a few days after you put it away, it smells musty.
Clumping
Down doesn't tolerate high heat or strong alkali. With the wrong detergent or temperature, the down clusters stick together and won't recover.
Shifting down
Hard twisting or too much spinning pushes the down into one corner of the comforter.
How We Clean Down Comforters
- Inspection at pickup: we check the care label, size, any damage to the cover fabric, down leaking and stain locations, and take photos.
- Spot pre-treatment: sweat yellowing, drool marks, drink stains and the like are treated first.
- Wash method by care label: washable comforters are cleaned with a neutral down-specific detergent; those labeled dry clean only are dry cleaned. No fabric softener and no chlorine bleach.
- Thorough rinsing: several rinses wash out all the detergent, so the down doesn't stick together.
- Long, low-heat drying: dried in stages, patted and turned midway so the down spreads evenly. We only hand it back once the center is completely dry.
- Tagging and packing: each comforter gets its own garment tag and the whole process is recorded on camera (CCTV). Then it is folded, bagged, and delivered to your door or picked up at the store.
Before You Send It
Please tell us if:
- The comforter has holes or is leaking down
- Bleach or a strong stain remover has been used on it before
- It has heavy mildew, urine or pet stains
- It is a designer brand, or a mix of down with silk or wool
- It clumped after a previous wash
How Often to Clean and How to Store
Clean it at least once a year
The ideal time is before you store it for the season. Sweat left in the comforter tends to cause yellowing and odor by the next year.
Make sure it is completely dry before storing
Use a breathable storage bag, not a sealed plastic bag.
Avoid long-term vacuum compression
Long compression makes down lose its resilience. When you take it out, fluff it up and air it first.
Air it regularly
Hang it out to air on nice days, but avoid long periods in strong sun.
FAQ
How often should a down comforter be cleaned?
With a duvet cover, once every one to two years is usually enough, ideally before seasonal storage. The cover should be washed often.
Why does it still smell a little of feathers after cleaning?
Down is a natural material and has a slight smell right after washing or when damp. Once it is completely dry and aired for a day or two, the smell fades. If there is a clear musty smell, it means it isn't fully dry, so please let us know.
What should I watch out for when storing it?
Don't keep it in a vacuum compression bag for long. Use a breathable storage bag instead, so the down isn't kept flattened.
Not Sure If It Can Be Cleaned?
Take photos of the whole comforter, the care label and the stained areas and send them to us on LINE, and we'll take a look first. We offer door-to-door pickup & delivery across Taoyuan City and Linkou District, New Taipei City. Other areas can ship to us.
Ask on LINE with photos.
Pricing
NT$450 per comforter. We check the item and confirm the quote before cleaning, and only clean after you agree.
- Double size: +NT$350
Payment: cash, bank transfer, LINE Pay or account credit.
Turnaround
About 5–7 working days; about 10–14 working days if shipped. We confirm the completion time when we give you the quote.
Pickup & Delivery
Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City). The rest of Taiwan is served by shipping.
At pickup every item is checked and photographed, and every item gets a garment tag so you can track it.
Store: 1F, No. 30, Nanchang Rd., Luzhu Dist., Taoyuan City. Phone 03-311-1594.
How to Book
Book via LINE: you can send photos first and ask for a quote. Or add this item to My List and check out on the website.
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Read Before Ordering: Care Notes & TermsTap to expand
Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:
1. Please check before sending items (basis of our disclaimer)
Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.
Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.
Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.
2. Cleaning and stain removal results (reasonable expectations)
About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.
Special materials:
- Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
- Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.
3. Storage of uncollected items
Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.
Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).
Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.
4. Checking items at pickup and handling disputes
Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.
Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.
5. Compensation for loss or damage
We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":
- Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
- Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).
Notes on Special Services
1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).
2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.