Luxury Pants / Casual Pants / Jeans
Designer pants, casual pants and premium jeans cleaned one at a time, dry or wet cleaned per the care label, then pressed. Usually 5–7 working days.
Price:NT$200
Item description
- Suitable for: brand-name trousers, casual pants and premium jeans
- Handling: cleaned individually
- Turnaround: usually about 5–7 working days; special stains or busy seasons may take longer. For rush orders, please check with us on LINE first.
Luxury Pants, Cleaned Individually
Fabrics, dyes and cuts differ from brand to brand, so we don't wash luxury pants in the same load as other clothes. We choose dry cleaning or wet cleaning based on the care label and the fabric. Dark premium denim loses color easily, and the wash effect is part of the design, so we turn jeans inside out and reduce friction to keep as much of the original wash as possible.
How We Clean It
- Check at pickup: We check the care label, materials, stain locations and any existing damage or loose stitching, and take photos. If there is a risk, we tell you first and only go ahead once you agree.
- Method chosen by fabric: Dry cleaning or wet cleaning based on the care label and fabric, cleaned individually.
- Pressed along the original crease: Pants with a crease are pressed along the original line, and jeans are not pressed into unnatural creases.
Before You Send It
Distressed and ripped designs may change slightly during cleaning. If the item is still under brand warranty, please tell us first.
FAQ
Q: Why do luxury pants cost more?
A: The difference comes from the time spent cleaning them individually and assessing them at pickup. The assessment is free, and you decide after you get the quote.
Q: Will my jeans fade?
A: Dark denim naturally fades over time. We wash jeans inside out, at low temperature and with low agitation to keep fading as low as we can.
Not Sure If It Can Be Cleaned?
Send us photos of the whole item, the care label and the areas that need attention, and we will take a look first.
Ask us on LINE with photos.
Pricing
From NT$200 per item.
The assessment at pickup is free, and you decide after you get the quote.
We check the item and confirm the quote before cleaning.
Payment: cash, bank transfer, LINE Pay or account credit.
Turnaround
Usually about 5–7 working days. Items with special stains, or orders in busy seasons, may take longer. For rush orders, please check with us on LINE first.
Pickup & Delivery
Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City). The rest of Taiwan is served by shipping.
At pickup we check and photograph every item, and each item gets a garment tag so you can track it.
How to Book
Book via LINE (you can send photos first for a quote), or add this item to My List and check out on the website.
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Read Before Ordering: Care Notes & TermsTap to expand
Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:
1. Please check before sending items (basis of our disclaimer)
Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.
Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.
Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.
2. Cleaning and stain removal results (reasonable expectations)
About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.
Special materials:
- Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
- Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.
3. Storage of uncollected items
Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.
Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).
Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.
4. Checking items at pickup and handling disputes
Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.
Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.
5. Compensation for loss or damage
We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":
- Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
- Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).
Notes on Special Services
1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).
2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.
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