Knit Cardigan
Knit cardigan care: neutral enzyme-free detergent, low temperature and minimal agitation, always dried flat and steam shaped, never hung or pressed.
Price:NT$200
Item description
Knit Cardigans | Careful Cleaning and Reshaping
The Problem with Knits Isn't Dirt, It's Stretching
You may have noticed it: after washing, the same knit cardigan has longer sleeves, a wider hem and hangs lower overall. This isn't the opposite of shrinking, and it doesn't mean it was ruined in the wash.
Knit fabric is made of interlocking loops of yarn that can slide against each other. When wet, a knit can bear much less weight. The fibers absorb water and become heavy and soft. If the garment is hung at this stage, it stretches under its own weight and dries in that stretched shape.
That's why we never hang knits to dry. There are no exceptions.
Wool Knits Have a Second Risk
If the knit contains wool, cashmere or other animal fibers, it may also felt. The scales on the surface of wool fibers lock together when water, heat and agitation act at the same time: hot water causes shrinking and stiffens the fibers, and vigorous tumbling makes the fibers tangle.
Knits felt more than woven fabrics, because the loop structure already has a lot of fiber-to-fiber contact. And it can't be reversed.
Our Process
| Step | What we do | Why |
|---|---|---|
| Detergent | Neutral and enzyme-free, or dry cleaning | Detergents made for wool and cashmere are typically enzyme-free; protease enzymes break down keratin fibers. |
| Water temperature | Cool to lukewarm | Woolmark recommends hand washing in warm water of about 30°C, rinsing first in warm water, then in cold. |
| Agitation | Very low speed, short cycle, in a mesh bag | Vigorous tumbling is a direct cause of felting. |
| Spinning | Very low speed, or blotting instead | Lay it flat on a clean absorbent towel and roll it up to soak up excess water. |
| Drying | Always dried flat and reshaped to the measurements taken at pickup | Lay it flat on a drying rack or towel in its natural shape, away from sunlight and heat. |
| Finishing | Steam shaping, no pressing | Pressing flattens the loops, so the knit loses its stretch and thickness. |
What We Don't Do
- No hanging to dry (wet knits stretch under their own weight and don't recover)
- No enzyme detergents
- No regular tumble-dry cycles
- No pressing
Please Tell Us Before Sending
- Specialty animal fibers such as cashmere, angora, mohair or alpaca
- Hand knits, chunky knits and open-work knits (the larger the loops, the higher the risk of losing shape)
- Existing snags, loose yarn or holes (holes in knits spread along the loops, so they must be mended before cleaning)
- Leather piping, beads, sequins or embroidery
- Items with an unknown blend ratio
- Areas already out of shape, stretched cuffs or a hem that curls outward
About Pilling, Up Front
Pilling can't be completely avoided on wool garments. It usually happens where surfaces rub together: the underarms, the sleeves and the middle of the body. Knits pill faster than woven fabrics because more fiber is exposed on the surface of the loops. We trim pills before finishing, but we can't promise they won't come back; that depends on how often it's worn and what you wear underneath.
Storing It After Pickup
- Fold knits and store them in a drawer; don't hang them. This is the opposite of coats: hanging makes knits gradually stretch under their own weight.
- For short-term storage, fold lightly and stack. Lightweight knits should always be folded, never hung.
- Always clean before long-term storage to remove body oils and lower the risk of moth damage.
- Keep dark and light knits apart while wet to avoid dye transfer.
Pricing
From NT$200 per item.
Add-on options:
- Zipper protection (per zipper): +NT$10
- Express (within 3 days): +NT$200
- Extra oil-stain removal (3 or more spots): +NT$200
- Extra cleaning for heavily soiled items: +NT$200
We check the item and confirm the quote before cleaning.
Payment: cash, bank transfer, LINE Pay or account credit.
Turnaround
Need it sooner? Express service (within 3 days) is available for +NT$200.
Pickup & Delivery
Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City). The rest of Taiwan is served by shipping.
At pickup we check and photograph every item, and each item gets a garment tag so you can track it.
Before You Send It
- Let us know about specialty fibers, hand or open-work knits, trims such as beads or sequins, and any existing snags or holes (see the list above).
- Holes in knits spread along the loops, so have them mended before cleaning.
How to Book
Book via LINE (you can send photos first for a quote), or add this item to My List and check out on the website.
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Read Before Ordering: Care Notes & TermsTap to expand
Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:
1. Please check before sending items (basis of our disclaimer)
Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.
Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.
Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.
2. Cleaning and stain removal results (reasonable expectations)
About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.
Special materials:
- Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
- Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.
3. Storage of uncollected items
Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.
Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).
Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.
4. Checking items at pickup and handling disputes
Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.
Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.
5. Compensation for loss or damage
We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":
- Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
- Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).
Notes on Special Services
1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).
2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.
