Sweater / Knitwear

Sweaters and knitwear dry cleaned or washed at low temperature by care label, then dried flat to keep their shape. Usually about 5–7 working days.

Price:NT$100

  • Date added:2025-10-29 16:39 Views:1078 Bonus with this item:5 points

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Laundry BeginnersNT$100

Recorded on camera (CCTV)Cleaning center recorded on camera 24/7; footage available on request Work starts only after a quoteWe always ask before any extra treatment Pickup & Delivery in TaoyuanOther cities: store-to-store shipping available

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Item description

  • Suitable for: regular sweaters, knit tops and cardigans
  • Turnaround: usually about 5–7 working days (see Turnaround below)
  • Special treatment: gentle, low-temperature cleaning; reshaped and dried flat

Sweaters Don't Like Hot Water and Rubbing

Wool fibers are covered in tiny scales. Hot water combined with rubbing and agitation makes these scales lock together, so the garment shrinks and turns stiff. This is called felting, and once it happens it can't be undone. That's why we choose dry cleaning or low-temperature washing based on the care label, use a gentle cycle, and reshape the sweater and dry it flat after cleaning. We don't hang it, so the shoulders and length don't get stretched.

How We Handle It

  1. Intake check: We check the care label, material, stain locations and any existing damage or loose seams, and take photos for the record. If there is any risk, we tell you first and only go ahead with your OK.
  2. The spots you point out come first: Tell us where it's dirty or what needs extra attention when you send it in, and we treat those spots before cleaning.
  3. Gentle, low-temperature cleaning: Dry cleaning or low-temperature washing based on the care label, with no hot water and no hard agitation.
  4. Reshaped and dried flat: We lay it flat, reshape it and let it dry without hanging, so it doesn't stretch.

FAQ

What should I do if I get a stain on it?

Don't scrub it hard with a tissue. That pushes the stain into the fibers and can cause pilling. Gently blot it with a clean cloth, and tell us where it is when you send it in. We treat the spot first and then clean the whole sweater.

Why shouldn't I store sweaters on hangers?

Sweaters are heavy, and hanging them for a long time slowly stretches the shoulders and length. We recommend folding them for storage.

Which service should I choose for cashmere or designer sweaters?

We recommend our luxury sweater and knitwear service, where each item is handled individually.

Not Sure If It Can Be Cleaned?

Send us photos on LINE of the whole item, the care label and the areas that need attention, and we'll take a look first.

Pricing

  • NT$100 per item
  • Cashmere and designer sweaters: please choose our luxury sweater and knitwear service.

We check the item and confirm the quote before cleaning.

Turnaround

Usually about 5–7 working days. Items with special stains, or orders during the peak season, may take longer. If you need it urgently, please check with us on LINE first.

Pickup & Delivery

  • Door-to-door pickup & delivery covers all of Taoyuan City and Linkou District (New Taipei City).
  • Anywhere else in Taiwan, you can send it to us by shipping.
  • At pickup, every item is checked and photographed, and each one gets a garment tag so you can track it.

Before You Send It

  • A sweater that has already shrunk and stiffened can't be brought back to its original size by cleaning.
  • Pilling can be tidied up, but areas that have already worn thin can't be restored.
  • If there's a stain, blot it (don't rub) and tell us where it is.

How to Book

Book via LINE (you can send photos first and ask for a quote), or add this item to My List and check out on the website.

Read Before Ordering: Care Notes & TermsTap to expand

Thank you for trusting us. To make sure your clothes and valuables get proper care and to protect both sides, please read the following notes carefully before sending items for cleaning:

1. Please check before sending items (basis of our disclaimer)

Empty all pockets:Please check pockets carefully before handing over items. We are not responsible for storing or compensating for cash, IDs, jewelry, earphones, receipts or other valuables left behind. If we find anything, we will keep it safe and return it, but please check to avoid unnecessary disputes.

Tell us about existing flaws:If a garment already has tears, loose seams, dye stains, fading, loose buttons, heavy yellowing or moth holes, please tell the counter staff when you drop it off, or let us know on LINE.

Valuable or high-end items (e.g. Chanel/Hermès bags, high-end leather, tailored suits): we recommend our premium care service (Luxury Item Care). Please check the item's current condition together with our staff in store or discuss it online (e.g. leather wear, oxidized hardware), and have it noted on the cleaning ticket.

2. Cleaning and stain removal results (reasonable expectations)

About difficult stains:For sweat, blood, ink, juice, paint, old yellow stains or mildew, we do our best with professional enzymes and stain removers on the affected area. If a stain is very old, or the fibers have already deteriorated or taken on the color, we cannot promise it will come out completely.

Special materials:

  • Unstable or non-colorfast dyes: if a garment's dye is not colorfast, it may fade slightly after cleaning.
  • Coatings / PU faux leather / waterproof seam tape: these materials have a limited lifespan (usually 2–3 years) and may peel or lose seam tape during cleaning due to hydrolysis and aging. If peeling has already started, it will usually get worse after cleaning, so please keep this in mind.

3. Storage of uncollected items

Collect on time:When your items are ready, we will send you a text message. Please collect them with your claim ticket within 30 days of the notice, or contact us to arrange delivery.

Late storage fee:From day 31, a storage fee of NT$10–20 per item per day applies to uncollected items (up to 3 months).

Abandonment of ownership:Items not collected more than 6 months after the notice date are considered abandoned by the customer. We may recycle, donate or otherwise dispose of them to free up storage space, and the customer may not object or claim compensation.

4. Checking items at pickup and handling disputes

Check on the spot:When collecting, please check on the spot that the number of items and accessories (e.g. belts, fur collars, liners) are complete, and check the cleaning quality.

Re-cleaning window:If you find an item not fully clean or poorly pressed, bring it back to the shop with your receipt within 3 days of pickup (with our laundry tag still attached and unworn), and we will redo it free of charge.

5. Compensation for loss or damage

We carry liability insurance. If a garment is seriously damaged, deformed or lost due to improper cleaning on our part, compensation follows the Ministry of Economic Affairs' "Mandatory and Prohibited Provisions for Standard Laundry Service Contracts":

  • Regular garments: compensation is a multiple of the item's cleaning price (usually capped at 5 to 20 times, depending on depreciation).
  • Valuable items without a declared value: if the value was not declared in advance and the item did not go through our premium care process, total compensation is capped (e.g. no more than NT$5,000–10,000).

Notes on Special Services

1. Down comforters / large bedding
Please check the bedding's care label when you buy it. Some natural silk and pure wool comforters are dry clean only or must not be washed. We never vacuum-compress animal fibers, to avoid physical damage to fibers and feather quills (down itself can be compressed).

2. Pet items
For hygiene, please remove loose hair and waste from pet clothing and beds before sending them in. We wash pet items separately using pet-specific disinfectant and dedicated machines, so you can send them with peace of mind.