What to Know Before You Send Coats, Trench Coats and Wool Jackets

Last updated: 13 November 2026

Coats, trench coats and wool jackets are bulky and thick, and they’re hard to wash and dry at home. Many people send them in only once at the end of a season, by which time a whole season’s sebum and sweat has already built up at the collar and cuffs.

How to choose between everyday and luxury options

• Coats and trench coats: commuting coats and everyday-brand trench coats. We sort them by colour and material, use a standard dry clean or wet clean, give extra attention to collars and cuffs, use steam pressing to remove creases, and return them fully dry with a dust bag and hanger.
• Luxury long coats and trench coats: cashmere coats and designer trench coats are treated one piece at a time. We pre-treat collar and cuff stains by hand, wash on a light load, dry at a controlled temperature, then hand-press the shoulder line and lapels, and photograph the item when we take it in.
• Short wool jackets (hip length or shorter) andlong wool jackets and long wool coats: mainly dry cleaned, to gently remove everyday soil and keep the wool’s loft and body.

What you can do before sending them in

• Empty the pockets. Send any detachable fur collar or belt with the coat, and tell us which accessories there are when we take it in.
• If there are obvious stains, mold spots or odours, send a photo on LINE first. Mustiness and sweat smells can be followed, after cleaning, withDeodorizing, antimold and antibacterial treatment。
• Before you put a cleaned coat back in the wardrobe, make sure it is fully dry, and keep the wardrobe ventilated.

Prices

The price of each item is marked on its product page; you can also search “coat” or “wool jacket” on theprice list. For leather coats, please choose a leather-goods item.

Turnaround and collection

Everyday garments usually take about 5–7 business days; items sent by courier about 10–14 business days. We collect and deliver throughout Taiwan: door-to-door service in all of Taoyuan and in Linkou District, New Taipei City; door-to-door pickup and delivery is also available in Taipei City, New Taipei City, Hsinchu City and Hsinchu County; other areas by shipping (7-Eleven store-to-store shipping). For delivery fees in each area, seedoor-to-door pickup and delivery。

We inspect and photograph items on arrival, quote after we've seen the garment, and only start work once you agree. If you're not sure which option to choose, send a photo firston LINEfor us to look at.