What to Watch For Before You Send Jackets, Waxed Jackets and Riding Pants

Last updated: 13 November 2026

Jackets, cotton jackets and denim jackets

• We choose the detergent and cycle according to the fabric, to keep the jacket’s shape and feel.
• Dark denim bleeds easily, and is treated separately from other garments.
• Item:Jackets, cotton jackets and denim jackets

Waxed-cotton jackets and waxed jackets

• Waxed cotton has a layer of wax on the surface and cannot go in a washing machine like an ordinary jacket. We wash and care for them by hand, dealing with everyday soil and mustiness.
• The wax layer thins gradually with wear and cleaning; when we take the item in we’ll look at its condition and explain first.
• Item:Waxed-cotton jackets and waxed jackets

Riding pants

• Remove the armour at the knees and hips first (if it can’t be removed, tell us when you send them in). Wipe the armour with a damp cloth; don’t soak it.
• The trousers themselves are cleaned on a gentle cycle according to the care label, without fabric softener or bleach, and are air-dried at room temperature — not tumble-dried.
• If they have a waterproof, breathable membrane, we’ll check that separately.
• Item:Riding pants

For GORE-TEX performance jackets, seeGORE-TEX waterproof jackets and performance jackets。

Turnaround and collection

Everyday garments usually take about 5–7 business days; items sent by courier about 10–14 business days. We collect and deliver throughout Taiwan: door-to-door service in all of Taoyuan and in Linkou District, New Taipei City; door-to-door pickup and delivery is also available in Taipei City, New Taipei City, Hsinchu City and Hsinchu County; other areas by shipping (7-Eleven store-to-store shipping). For delivery fees in each area, seedoor-to-door pickup and delivery。

We inspect and photograph items on arrival, quote after we've seen the garment, and only start work once you agree. If you're not sure which option to choose, send a photo firston LINEfor us to look at.