How Do You Choose a Recommended Dry Cleaner? What to Look at on the Care Label, the Quote, the Method and the Turnaround

Last updated: 13 November 2026 | This article is based on EN Laundry’s currently published collection, quoting and treatment processes, and will be updated if the rules change.

When you choose a dry cleaner, you can look at four things: whether dry cleaning or wet cleaning is decided by the care label and the material; whether they look at the garment and then quote; how special items such as wool jackets, down and luxury pieces are treated separately; and the turnaround and how collection works. Each is explained below, together with EN Laundry’s current practice.

1. Dry cleaning or wet cleaning: look at the care label and the material

Dry cleaning uses a solvent, not a large amount of water, and suits materials that would shrink or distort in a wet wash. Garments whose care label says they can be washed can be cleaned with water and detergent. Which is actually used depends on the care label, the fabric, and whether there are decorations such as sequins, beading or lace — not every garment is treated the same way.

EN Laundry’s practice: when we take an item in we look at the care label and the material first, then sort it into dry cleaning, wet cleaning or a gentle wash. For prices and items, seeGarment dry cleaning and wet cleaning。

2. Are dirty areas treated first?

Collars, cuffs, underarms and stained areas often don’t come clean if they’re put straight into a machine. You can ask whether the shop pre-treats these areas first, then cleans the whole garment.

EN Laundry’s practice: we sort by colour and material, give extra attention to collars and cuffs, and treat stained areas first. Sweaters and knitwear are reshaped lying flat after washing, so they aren’t stretched by hanging.

3. How are items pressed after cleaning, and how are they returned?

For coats, trench coats and suits, the pressing and packing after cleaning affect how they look when worn. You can ask whether the shop presses after cleaning, and how they return the item.

EN Laundry’s practice: after cleaning, coats and trench coats are steam-pressed to remove creases, and returned fully dry with a dust bag and hanger.

4. Quotes and published prices

Dry-cleaning prices vary with the type of garment, the material and the condition. A shop that’s easier to judge publishes a price list, quotes only after seeing the garment, and explains which situations cost extra.

EN Laundry’s practice: price listis published as text, and every item has a price — that’s the basic price. We quote only after we’ve seen the garment, and wash only after you agree. Serious stains, special materials, dismantling or repairs are explained first, then treated.

5. How to choose for special garments

• Wool jackets and coats: look at how the shop treats collars and cuffs, and how they press. SeeCoats and trench coats。
• Sweaters and knitwear: look at whether they’re reshaped lying flat after washing, or hung to dry — hanging easily stretches them.
• Down duvets and down jackets: look at whether they’re treated separately by material, and whether drying is thorough. SeeDown duvets and quilts。
• Sneakers and leather shoes: look at whether they’re treated separately by shoe material. SeeShoe-cleaning prices。
• Designer bags, leather goods and designer shoes: look at whether they’re photographed for the record on intake, and whether conditions that cannot be restored are explained first. SeeLuxury cleaning。

6. Collection and turnaround

EN Laundry’s practice: we collect and deliver throughout Taiwan. All of Taoyuan (including Zhongli, Luzhu and the Nankan area) and Linkou District, New Taipei City, have door-to-door service; Taipei City, New Taipei City, Hsinchu City and Hsinchu County can also have door-to-door pickup and delivery; other areas are by shipping (7-Eleven store-to-store shipping). Everyday garments usually take about 5–7 business days; items sent by courier about 10–14 business days. For delivery fees in each area, seedoor-to-door pickup and deliverypage.

Common questions

Q1. What’s the difference between dry cleaning and wet cleaning?

Dry cleaning uses a solvent, and suits materials that would shrink or distort in a wet wash. Wet cleaning uses water and detergent, and suits garments whose care label says they can be washed. Which is actually used is decided on intake, according to the care label and the material.

Q2. What should I do before sending a suit or a coat?

Take personal items out of the pockets, and tell the person who takes it in which areas are stained. If you’re not sure it can be cleaned, you can send a photo on LINE first and ask.

Q3. How much does dry cleaning cost?

It depends on the type of garment and its condition. Basic prices for each item are listed on theprice list. We quote only after we’ve seen the garment, and start only after you agree.